Support
Most problems with a browser recorder come down to permissions or to which tab you started on. Here are the fixes for the ones we see most.
Keyboard shortcuts
- Open ReelCap on the current tab
- Alt+Shift+R
- Stop the recording
- Alt+Shift+S
Both can be changed at chrome://extensions/shortcuts if they collide with something else you use.
Troubleshooting
Still stuck?
Email us with your browser version and what you were recording when it went wrong. We read every message.
Get product updates
New recording features, export formats, and the occasional subscriber-only discount. One short email when something ships — that's all.
Record your next demo in the next five minutes
Install the extension, open the tab you want to show, and press record. That's the whole setup.
Free recording · no account · nothing leaves your browser